Voice Services

Voice Services

(A) Inbound Call Management: (Customer Query/Customer Care)

✓ Toll Free Services
✓ Tech Support
✓ Account Status
✓ Order processing/status
✓ Product Inquiry
✓ Registration
✓ Answering Service, Customer Service
✓ Inquiry Handling
✓ Website Response
✓ Order Processing
✓ Messaging Service

(B) Outbound Calling: (Sales & Promotion/Marketing/Appointment Fixing)

✓ Welcome Calls and Upgrade Programs
✓ Win back Programs
✓ Lead Generation Programs
✓ Cross/Up-Sell
✓ Customer/Quality Surveys
✓ Appointment Scheduling
✓ Product/Service Promotion
✓ Market Research
✓ Sales & Marketing
✓ Verification services
✓ E-mail follow-up
✓ Data management
✓ Voice Broadcasting